Privacy / Security

Security Statement

Notice of Your Financial Privacy Rights

This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers: All of our consumer customers who have a continuing relationship with us, such as:

  • Deposit account
  • Loan account
  • Safe deposit box
  • Self-directed Individual Retirement Account where we act as custodian or trustee

We will tell you the sources for nonpublic personal information we collect on our customers. We will tell you what measures we take to secure that information.

We first define some terms.

We, our and us means Bank of Geneva.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a company that is not an affiliate of ours.

The Information That We Collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with nonaffiliated third parties
  • Information from a consumer reporting agency

We do not disclose any nonpublic personal information about you to anyone, except as authorized by law.

The Confidentiality, Security and Integrity of Your Nonpublic Personal Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Nonpublic Personal Information and Nonaffiliated Third Parties Since we value our customer relationship with you, we will not disclose your nonpublic personal information to nonaffiliated third parties, except as permitted by law.

Nonpublic Personal Information and Former Customers We do not disclose nonpublic personal information about former customers.

We Recognize Your Expectation of Privacy Our Privacy Principles or Policies Will Be Made Known to you – our Customers.

Information Collected Online

Telephone Banking, Internet Banking and free Online Bill Pay
When you bank online with our bank or use our free Online Bill Pay service, our bank and our business partners who help us deliver these services to you will have access to your Personal Information. This information is retained on either our bank's or our partners' systems in order to provide you with the services you have requested.

Planners and Calculators

When you use various calculators, planners or questionnaires on our web site, you may be asked for Personal Information in order to complete the requested analysis or evaluation. The provider of the calculator, planner or questionnaire may retain this information.

E-mail

When you send us e-mail, we will retain the content of the e-mail, your e-mail address, and our response in order to handle any follow-up questions you may have.

When sending us e-mail please consider that the internet e-mail system is a non-secure form of communication. Please do not include personal financial information about yourself like account numbers, or PIN numbers assigned to your ATM card. We are committed to checking our incoming e-mail daily. To ensure that we handle your e-mail in a timely manner you might consider calling us to verify the receipt and processing of your important e-mails.

Frequently Asked Questions Concerning Our Privacy Policy

How does your bank use the Personal Information I provide On-line? Our bank has the highest regard for the privacy of its customers. As a result, we safeguard the privacy of users of our On-line services, just as we do throughout the rest of our businesses.

Our bank will use Personal Information, as appropriate in the normal course of our business, to provide you with the products and services you have requested. We will also use Personal Information to identify you, to communicate with you, to help us respond to your questions and to understand which of our bank's products and services will best meet your needs.

Do you sell Personal Information transmitted On-line to people outside of your bank? Our bank will not sell Personal Information to a third party for the purpose of solicitation or provide Personal Information to a third party for its own, independent use. We may, however, share Personal Information with our business partners in order to deliver products and services, which you have requested, and in order to communicate with you about our bank, its products and its services.

Can I check my Personal Information to see if it is correct? If you have any reason to believe that your Personal Information retained at our bank is incorrect, please call your local bank office. We will investigate the problem and, if appropriate, update the bank's records.

Changes to the Internet Privacy Statement Changes to our Internet Privacy Policy will be recorded here so that you can be fully informed about the privacy policies we implement to ensure that your information is handled in a secure manner.

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Patriot Act

On October 26, 2001, President George W. Bush signed into law the USA Patriot Act.  This act was established to protect you, your family and our Country from terrorism by preventing the financing of terrorist organizations.  One section of that act (section 326) requires the Bank of Geneva to verify the identity of all new customers.

The Bank of Geneva must also verify the identity of non-customers added as signatories on accounts.  In addition to verifying identification, in some cases, the Bank of Geneva must also keep copies of the documents used to verify your identity.  Any copies of documents used to verify identity will be secured in compliance with the Bank of Geneva's Privacy Policy.

If you are an existing customer, the Bank of Geneva may also need to verify and retain copies of any documents used to verify identity when you request a new account or service.

Customer Identification Program (CIP)

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.  When you open an account, the Bank of Geneva will ask for your name, address, date of birth, and other information that will allow us to identify you.  The Bank of Geneva may also ask to see your driver's license or other identifying documents.

We ask for your patience and understanding.  Please remember this is a mandatory requirement from our government and the Bank of Geneva must comply for your protection and the protection of our country.

Required Information / Documents to Open Accounts / Loans

Individuals

  • Current, valid driver's license
  • Current, valid state issued ID Card
  • Alien Registration Receipt Card
  • Current valid passport

Businesses

  • Certificate of Existence
  • Articles of Incorporation
  • Certificate of Assumed Name
  • Partnership Agreement
  • Trust Instrument
  • Complete personal information and identification on the person opening the account for the business

Persons without government issued identification (must provide two of the following documents)

  • Original Social Security Card
  • County issued birth certificate (must have seal)
  • Utility bill
  • Real estate tax bill
  • Buggy registration
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