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Contact your Local Branch ID Theft

Identity theft occurs when someone uses another person's personal information to defraud them, creditors, other people, or businesses. Identity theft may include credit card or debit card fraud, mail fraud, applying for additional credit cards using the fraudulent identity and other crimes.

If you are a victim of identity theft:

  • Contact the Bank of Geneva immediately. (Please call toll-free at 800-274–5127 if outside of local area).

  • Close the affected account/s.

  • Contact the fraud department of each of the three major credit bureaus (EQUIFAX, experían®, TransUnion®) to place a fraud alert on your credit file.

  • File a police report.

  • File a complaint with the Federal Trade Commission

Some Identity Theft Links

Security Tips

  • Safeguard your confidential information.

  • Shred confidential information before discarding.

  • Do not store your ATM card PIN number with your card.

  • Keep internet passwords for banking web sites in a secure location.

  • The Bank of Geneva will NOT request your confidential customer information via e-mail.

Contact your Local Branch